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p{color:var(--text-main);margin:0;font-size:12.5px}.log-user-time{color:var(--text-secondary);font-size:11px}.sidebar-card-box{background:var(--bg-card);border:1px solid var(--border-color);border-radius:12px;flex-direction:column;gap:10px;padding:14px;display:flex}.card-box-label{letter-spacing:.5px;color:var(--text-secondary);font-size:10.5px;font-weight:700}.detail-priority-pills{flex-direction:column;gap:6px;display:flex}.detail-p-pill{border:1px solid var(--border-color);background:var(--bg-body);width:100%;color:var(--text-main);cursor:pointer;text-align:left;border-radius:8px;padding:8px 12px;font-size:12.5px;font-weight:600;transition:all .15s}.detail-p-pill.selected{background:#0066ff14;border-color:#06f}.info-meta-row{align-items:flex-start;gap:10px;max-width:100%;display:flex;overflow:hidden}.info-meta-row div{flex:1;min-width:0;overflow:hidden}.info-meta-row 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.2s}.file-dropzone-box:hover{background:#0066ff0a;border-color:#06f}.dropzone-content{color:var(--text-secondary);justify-content:center;align-items:center;gap:10px;font-size:12.5px;font-weight:500;display:flex}.dropzone-loading{color:#06f;justify-content:center;align-items:center;gap:8px;font-size:12.5px;font-weight:500;display:flex}.new-anexos-grid{flex-wrap:wrap;gap:8px;margin-top:8px;display:flex}.new-anexo-chip{background:var(--bg-body);border:1px solid var(--border-color);border-radius:6px;align-items:center;gap:6px;max-width:220px;padding:4px 10px;font-size:12px;display:flex}.anexo-name-text{white-space:nowrap;text-overflow:ellipsis;max-width:150px;overflow:hidden}.btn-remove-chip{cursor:pointer;background:0 0;border:none;border-radius:4px;align-items:center;padding:2px;display:flex}.btn-remove-chip:hover{background:#ef444426}.new-modal-footer{border-top:1px solid 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14px;font-size:12.5px;font-weight:600;transition:background .15s;display:flex}.btn-refresh-list:hover{background:var(--bg-hover)}.table-responsive-box{border:1px solid var(--border-color);background:var(--bg-card);border-radius:12px;max-height:520px;overflow:auto}.user-table{border-collapse:collapse;text-align:left;width:100%;min-width:780px;font-size:13px}.user-table th{background:var(--bg-body);color:var(--text-secondary);border-bottom:1px solid var(--border-color);letter-spacing:.3px;white-space:nowrap;padding:12px 16px;font-size:11.5px;font-weight:700}.user-table td{border-bottom:1px solid var(--border-color);color:var(--text-main);white-space:nowrap;padding:12px 16px}.current-user-row{background:#0066ff08}.user-cell-info{align-items:center;gap:10px;display:flex}.user-avatar-badge{border-radius:8px;justify-content:center;align-items:center;width:32px;height:32px;font-size:15px;display:flex}.user-avatar-badge.role-desenvolvedor{background:#8b5cf626}.user-avatar-badge.role-operador{background:#0066ff26}.user-avatar-badge.role-solicitante{background:#64748b26}.user-name-box{align-items:center;gap:6px;display:flex}.you-pill{color:#06f;background:#0066ff1f;border-radius:4px;padding:1px 6px;font-size:10px;font-weight:700}.user-email-text{color:var(--text-secondary);font-size:12px}.group-pill{background:var(--bg-body);border:1px solid var(--border-color);border-radius:6px;padding:2px 8px;font-size:11.5px;font-weight:500}.cargo-select{border:1px solid var(--border-color);background:var(--bg-body);color:var(--text-main);cursor:pointer;border-radius:8px;outline:none;min-width:150px;padding:6px 12px;font-size:12.5px;font-weight:600}.cargo-select.cargo-desenvolvedor{color:#7c3aed;border-color:#8b5cf6}.cargo-select.cargo-operador{color:#06f;border-color:#06f}.cargo-select.cargo-solicitante{border-color:var(--border-color)}.status-pill-active{color:#16a34a;align-items:center;gap:6px;font-size:12px;font-weight:600;display:flex}.active-dot{background-color:#22c55e;border-radius:50%;width:7px;height:7px}.batch-modal-overlay{-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);z-index:2500;background:#0f172aa6;justify-content:center;align-items:center;padding:16px;animation:.2s ease-out fadeIn;display:flex;position:fixed;inset:0}.batch-modal-content{background:var(--bg-card);border:1px solid var(--border-color);border-radius:16px;flex-direction:column;width:100%;max-width:850px;max-height:90vh;display:flex;overflow:hidden;box-shadow:0 20px 25px -5px #0003,0 10px 10px -5px #0000000a}.modal-header-right-tools{align-items:center;gap:12px;display:flex}.top-view-switcher{background:var(--bg-card);border:1px solid var(--border-color);border-radius:10px;align-items:center;gap:2px;padding:3px;display:flex}.top-nav-btn{color:var(--text-secondary);cursor:pointer;background:0 0;border:none;border-radius:8px;align-items:center;gap:6px;padding:6px 12px;font-size:12px;font-weight:700;transition:all .2s;display:flex}.top-nav-btn:hover{color:var(--text-main)}.top-nav-btn.active{color:#fff;background:#06f;box-shadow:0 2px 4px #06f3}.company-modal-chamados-view{flex-direction:column;gap:16px;display:flex}.chamados-view-toolbar{background:var(--bg-body);border:1px solid var(--border-color);color:var(--text-main);border-radius:10px;justify-content:space-between;align-items:center;padding:10px 14px;font-size:13px;display:flex}.toolbar-info{align-items:center;gap:8px;display:flex}.btn-switch-to-batch{color:#fff;cursor:pointer;background:#06f;border:none;border-radius:8px;align-items:center;gap:6px;padding:6px 12px;font-size:12px;font-weight:700;transition:all .2s;display:flex}.btn-switch-to-batch:hover{background:#0052cc}.modal-company-tickets-grid{grid-template-columns:repeat(auto-fill,minmax(320px,1fr));gap:16px;max-height:55vh;padding-right:4px;display:grid;overflow-y:auto}.batch-header-title{align-items:center;gap:14px;display:flex}.company-badge-icon{background:#0066ff1a;border-radius:12px;flex-shrink:0;justify-content:center;align-items:center;width:44px;height:44px;display:flex}.batch-header-title h2{color:var(--text-main);margin:0;font-size:18px;font-weight:800}.batch-subtitle{color:var(--text-secondary);margin:2px 0 0;font-size:13px}.btn-close-batch{color:var(--text-secondary);cursor:pointer;background:0 0;border:none;border-radius:8px;padding:6px;transition:all 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.15s;display:flex}.btn-primary:hover{background:var(--accent-hover)}.btn-icon{background:var(--bg-body);border:1px solid var(--border-color);color:var(--text-main);cursor:pointer;border-radius:6px;justify-content:center;align-items:center;width:36px;height:36px;display:flex}.btn-icon:hover{border-color:var(--accent-color)}.main-container{flex-direction:column;flex:1;gap:16px;width:100%;max-width:1300px;margin:0 auto;padding:20px 24px;display:flex}.scope-banner-container{background:var(--bg-card);border:1px solid var(--border-color);border-radius:8px;flex-direction:column;gap:8px;padding:10px 16px;display:flex}.scope-banner-header{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;display:flex}.scope-info{color:var(--text-main);align-items:center;gap:8px;font-size:13px;display:flex}.icon-info{color:#06f;flex-shrink:0}.btn-scope-toggle{color:#d97706;cursor:pointer;background:#d977061a;border:1px solid #d977064d;border-radius:6px;align-items:center;gap:6px;padding:4px 10px;font-size:12px;font-weight:600;display:flex}.out-of-scope-card{background:#ef44440d;border:1px solid #ef444433;border-radius:6px;margin-top:4px;padding:12px;font-size:12.5px}.out-of-scope-header{color:#b91c1c;align-items:center;gap:6px;margin-bottom:6px;display:flex}[data-theme=dark] .out-of-scope-header{color:#fca5a5}.out-of-scope-list{grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:8px;margin-top:8px;list-style:none;display:grid}.stats-container{grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:12px;display:grid}.stat-card{background:var(--bg-card);border:1px solid var(--border-color);cursor:pointer;border-radius:8px;align-items:center;gap:12px;padding:14px;transition:transform .15s,border-color .15s,box-shadow .15s;display:flex}.stat-card:hover,.stat-card.active{box-shadow:var(--shadow-md);border-color:#06f;transform:translateY(-2px)}.stat-icon{border-radius:8px;justify-content:center;align-items:center;width:40px;height:40px;display:flex}.icon-total{color:#3b82f6;background:#3b82f61a}.icon-abertos{color:#f97316;background:#f973161a}.icon-meus{color:#06f;background:#0066ff1a}.icon-pendentes{color:#eab308;background:#eab3081a}.icon-concluidos{color:#22c55e;background:#22c55e1a}.icon-cancelados{color:#ef4444;background:#ef44441a}.stat-value{font-size:20px;font-weight:700;line-height:1.2;display:block}.stat-label{color:var(--text-secondary);font-size:12px}.filter-bar{background:var(--bg-card);border:1px solid var(--border-color);border-radius:8px;flex-wrap:wrap;align-items:center;gap:12px;padding:12px 16px;display:flex}.search-input-wrapper{flex:1;min-width:260px;position:relative}.search-icon{color:var(--text-secondary);position:absolute;top:50%;left:10px;transform:translateY(-50%)}.search-input{border:1px solid var(--border-color);background:var(--bg-body);width:100%;color:var(--text-main);border-radius:6px;outline:none;padding:8px 12px 8px 36px;font-size:13px}.filter-controls{flex-wrap:wrap;align-items:center;gap:10px;display:flex}.btn-filter-toggle{background:var(--bg-body);border:1px solid var(--border-color);color:var(--text-main);cursor:pointer;border-radius:6px;align-items:center;gap:6px;padding:6px 12px;font-size:12.5px;font-weight:500;display:flex}.btn-filter-toggle.active{color:#fff;background:#06f;border-color:#0052cc}.filter-select-group{background:var(--bg-body);border:1px solid var(--border-color);border-radius:6px;align-items:center;gap:6px;padding:4px 8px;display:flex}.filter-select{color:var(--text-main);cursor:pointer;background:0 0;border:none;outline:none;font-size:12.5px}.tickets-grid{grid-template-columns:repeat(auto-fill,minmax(340px,1fr));gap:16px;display:grid}.ticket-card{background:var(--bg-card);border:1px solid var(--border-color);cursor:pointer;border-radius:8px;flex-direction:column;gap:12px;padding:16px;transition:transform .15s,border-color .15s,box-shadow .15s;display:flex;position:relative}.ticket-card:hover{box-shadow:var(--shadow-md);border-color:#06f;transform:translateY(-2px)}.ticket-card.assigned-me{border-left:4px solid #06f}.ticket-card.card-has-unread{border-color:#06f;animation:2s ease-in-out infinite unreadCardPulse;box-shadow:0 0 12px #0066ff4d}@keyframes unreadCardPulse{0%{box-shadow:0 0 #06f3}50%{box-shadow:0 0 16px #0066ff80}to{box-shadow:0 0 #06f3}}.unread-activity-pill{border-radius:6px;align-items:center;gap:6px;margin-bottom:4px;padding:4px 10px;font-size:11.5px;font-weight:700;display:flex}.unread-type-solicitante_msg{color:#06f;background:#0066ff1f;border:1px solid #0066ff4d}.unread-type-ti_reply{color:#16a34a;background:#22c55e1f;border:1px solid #22c55e4d}.unread-icon-pulse{animation:1s infinite alternate iconPulse}@keyframes iconPulse{0%{opacity:.8;transform:scale(1)}to{opacity:1;transform:scale(1.2)}}.card-top{justify-content:space-between;align-items:center;font-size:12px;display:flex}.card-top-left{align-items:center;gap:8px;display:flex}.priority-indicator-dot{border-radius:50%;width:10px;height:10px}.ticket-number{color:var(--text-main);font-weight:700}.status-badge{border-radius:12px;padding:2px 8px;font-size:11px;font-weight:600}.badge-status-pendente{color:#d97706;background:#eab30826}.badge-status-atendimento{color:#2563eb;background:#3b82f626}.badge-status-concluido{color:#16a34a;background:#22c55e26}.badge-status-aberto{color:#ea580c;background:#f9731626}.badge-status-default{background:var(--bg-body);color:var(--text-secondary)}.card-top-right{color:var(--text-secondary);align-items:center;gap:4px;display:flex}.ticket-title{color:var(--text-main);word-break:break-word;overflow-wrap:anywhere;font-size:14px;font-weight:600;line-height:1.3}.ticket-preview{color:var(--text-secondary);-webkit-line-clamp:2;word-break:break-word;overflow-wrap:anywhere;-webkit-box-orient:vertical;margin-top:4px;font-size:12.5px;line-height:1.4;display:-webkit-box;overflow:hidden}.card-meta{color:var(--text-secondary);border-top:1px solid var(--border-color);word-break:break-word;overflow-wrap:anywhere;flex-direction:column;gap:4px;padding-top:8px;font-size:12px;display:flex}.meta-item{word-break:break-word;overflow-wrap:anywhere;align-items:center;gap:6px;display:flex}.category-text{color:var(--accent-color);font-weight:500}.meta-previsao-badge{color:#b45309;background:#f59e0b1f;border:1px solid #f59e0b4d;border-radius:6px;align-items:center;gap:5px;width:fit-content;margin-top:2px;padding:3px 8px;font-size:11.5px;font-weight:600;display:inline-flex}[data-theme=dark] .meta-previsao-badge{color:#fbbf24;background:#fbbf242e;border-color:#fbbf2459}.card-footer{border-top:1px dashed var(--border-color);justify-content:space-between;align-items:center;padding-top:8px;font-size:12px;display:flex}.classification-tag{color:var(--text-secondary);align-items:center;gap:4px;display:flex}.operator-action{align-items:center;gap:6px;display:flex}.btn-nao-se-aplica-sm{color:#475569;cursor:pointer;background:#f1f5f9;border:1px solid #cbd5e1;border-radius:4px;align-items:center;gap:4px;padding:4px 8px;font-size:11.5px;font-weight:600;transition:all .15s;display:flex}.btn-nao-se-aplica-sm:hover{color:#1e293b;background:#e2e8f0;border-color:#94a3b8}.btn-capturar-sm{color:#1d4ed8;cursor:pointer;background:#dbeafe;border:1px solid #93c5fd;border-radius:4px;align-items:center;gap:4px;padding:4px 10px;font-size:11.5px;font-weight:600;display:flex}.btn-capturar-sm:hover{background:#bfdbfe}.operator-name-badge{color:var(--text-main);align-items:center;gap:4px;font-weight:600;display:flex}.empty-tickets-container{background:var(--bg-card);border:1px solid var(--border-color);text-align:center;color:var(--text-secondary);border-radius:8px;flex-direction:column;align-items:center;gap:12px;padding:40px;display:flex}.empty-icon{color:var(--text-secondary);opacity:.5}.toast-alert{color:#fff;z-index:2000;background:#1e293b;border-left:5px solid #ef4444;border-radius:8px;align-items:center;gap:12px;padding:14px 20px;animation:.3s ease-out slideUp;display:flex;position:fixed;bottom:24px;right:24px;box-shadow:0 10px 25px #0006}@keyframes slideUp{0%{opacity:0;transform:translateY(100px)}to{opacity:1;transform:translateY(0)}}.modal-overlay{-webkit-backdrop-filter:blur(6px);backdrop-filter:blur(6px);z-index:1000;background:#0f172aa6;justify-content:center;align-items:center;width:100vw;height:100vh;padding:16px;animation:.15s ease-out fadeIn;display:flex;position:fixed;top:0;left:0}